Shipping policy
4) Shipping Policy
Shipping Policy — Drivyn
Last updated: 12 July 2026
1. Order Processing
Every order placed on Drivyn is first verified, prepared, and queued for production — this internal processing step (order verification, production-file preparation, and handoff to our manufacturing partner) is typically completed within 12 hours of order confirmation. It's important to note that "processing" refers specifically to this internal preparation stage and is distinct from dispatch — the point at which your order is physically handed over to a courier for delivery. Dispatch timing depends on production completion at our partner facility and courier pickup schedules, and may take longer than the 12-hour processing window, particularly during high-volume periods, weekends, or public holidays.
2. Estimated Delivery Timelines
Once dispatched, estimated delivery timelines are as follows:
- Domestic (within India): Approximately 5–7 working days
- International: Approximately 5–10 working days
We want to be transparent that these are estimates, not guarantees. As our products are manufactured through print-on-demand facilities and delivered via third-party courier networks, a reasonable degree of variation in these timelines is to be expected and should be considered fair, particularly for international shipments which may additionally be subject to customs clearance procedures outside our control.
3. Factors That May Affect Delivery Time
Delivery timelines may be affected by factors including, but not limited to: production volume and queue times at our manufacturing partner's facility; courier network delays or rerouting; customs processing for international orders; regional weather disruptions; public holidays in either the origin or destination location; and incomplete or inaccurate address information provided at checkout. Drivyn will make reasonable efforts to keep customers informed but cannot control external logistics factors once an order has left our production partner's facility.
4. Shipping Charges
Shipping charges may be included within the listed product price, or charged separately at checkout as a distinct line item, depending on the specific product, order value, and delivery destination. Applicable shipping charges (if any) will always be clearly displayed prior to payment confirmation.
5. Order Tracking
Once your order is dispatched, you will receive tracking information via email where available. Please note that tracking updates provided by courier partners are occasionally delayed or infrequent, particularly for international shipments — in such cases, we rely on and defer to the courier's final delivery confirmation as the authoritative record.
6. Undelivered, Refused, or Returned-to-Origin Shipments
If a shipment is returned to origin due to an incomplete or incorrect address, unavailability of the recipient after multiple attempts, refusal of delivery, or an unserviceable delivery pincode, any reshipment will be at the customer's expense. Drivyn is not responsible for delivery failures resulting from inaccurate information provided by the customer at checkout.
7. Role of Our Fulfillment Partners
Drivyn works with established, trusted courier and fulfillment partners to deliver orders both domestically and internationally. However, as these are independent third-party logistics providers, Drivyn cannot guarantee specific delivery windows and is not liable for delays caused directly by courier operations once a package has been dispatched.
8. Contact
For shipping-related questions: drivynofficial@gmail.com